1. How do I return an item?
Please contact our customer service at ledwatcheshome@gmail.com for further information.
2. In What situation can I apply for a free product return or product exchange?
According to our 30-Day No Reason Return Policies, You may return the never opened items to LEDWATCHESHOME.COM within 30 days from the date of purchase for a refund or same value replacement. Please note that items returned for refund or replacement are subject to a 20% restocking fee. Under special circumstances, product can be returned & exchanged for free*:
1. Item is already broken when you receive it.
2. Wrong item is shipped.
3. The received item is far different from our product description on ledwatcheshome.com
*You are responsible for the charges associated with returning the item(s) to us .For further information about product returning, please visit our return policy page or contact our customer at ledwatcheshome@gmail.com .
3. How long does it take for a product exchange?
When a product exchange is confirmed, we will send out the new product immediately within two business days (excluded holiday). You can also track your exchange product.
For further information about ledwatcheshome.com shipping, visit our Shipping page.
